Warranty.

All Intellicig electronic cigarettes are tested and quality control checked prior to delivery to you and offer a 30 day money back guarantee on all items. The cartridges, vapour devices and batteries are manufactured to extremely high standards and individually tested prior to final assembly at the UK factory.

The cartridges and vaporisers are both consumable items that will need replacing after a length of time depending on usage and treatment. It is therefore impossible to guarantee this part beyond initial use.  The Intellicig Lithium-ion rechargeable batteries are designed to give a minimum of 600 recharges and we guarantee the batteries against failure for 90 days. 

Please note that your Intellicig should only be used with cartridges and liquid supplied by Intellicig.  You should also ensure that it is cleaned occasionally in accordance with the user manual supplied with each kit. Our ECOpure refill liquid is the purest on the market and is made in the United Kingdom from food grade ingredients. Using your Intellicig with other brands of liquid could reduce the life of components and replacement under warranty would be at our discretion.

30 day Money Back Guarantee!

We are so sure of our product that should you not be totally satisfied with your Intellicig after purchasing through this website simply return the unit to us within 30 days of receiving it and we will refund your purchase price less postage and package costs. This offer applies only to kits purchased via this website.  We will also refund on any unopened Zero cartridges purchased from this website.  We cannot refund on purchases of cartridges containing nicotine made via the UK website.  Please see also see our full Terms and Conditions.